Terms and Conditions
By accessing or using the services at Rooli Casino, you agree to follow the rules set out in these Terms and Conditions. These guidelines explain what is expected of every player, how accounts are managed, and the framework that keeps the gaming environment fair and secure for everyone in Canada.
Introduction and Agreement
These Terms and Conditions form a legally binding agreement between you and the operator of the platform. They cover every aspect of your interaction with the site, including registration, deposits, gameplay, bonuses, withdrawals, and account closure. You should review them regularly, as continued use of the platform after any updates constitutes your acceptance of the revised terms.
Player Eligibility
You must be a resident of Canada and at least the legal age of majority in your province or territory to create an account and participate in any real-money games. Individuals who are excluded from gaming by law, self-exclusion programs, or appear on any internal restricted lists are not permitted to play. It is your responsibility to ensure you are legally allowed to gamble in your jurisdiction before using the platform.
Account Registration and Security
During registration you must supply accurate, complete, and current personal information. Only one account per person, household, IP address, and payment method is allowed. You are responsible for keeping your login details confidential and for all activity that occurs under your account. If you suspect unauthorized access, you must notify customer support immediately. The operator reserves the right to request identity verification at any time.
Deposits and Withdrawals
Funds can be added to your account using the payment methods displayed on the cashier page. All transactions must be made from payment instruments registered in your own name. Withdrawals are processed after successful account verification and are subject to minimum and maximum limits that vary by method. Processing times depend on the chosen withdrawal option and the completion of any necessary security checks. You may be asked to provide source-of-funds documentation to comply with anti-money-laundering requirements.
Bonuses and Promotional Offers
Promotional offers are available to eligible players and carry specific wagering requirements, time limits, and game contribution rules. Bonus funds and any winnings derived from them may be withdrawn only after the stated conditions have been met. The operator may withdraw, amend, or cancel any promotion at its discretion. Abuse of bonus offers, including the creation of multiple accounts to claim welcome packages, is strictly prohibited and may result in forfeiture of winnings and closure of all related accounts.
Responsible Gaming
We are committed to promoting a safe gaming environment. Tools such as deposit limits, loss limits, session-time reminders, and self-exclusion options are available in the account settings. If you feel your gambling is becoming problematic, you are encouraged to use these tools or contact our customer support team for further assistance. Links to external responsible-gaming resources recognized in Canada are also provided.
Prohibited Activities
Certain behaviours are not permitted, including but not limited to: collusion with other players, use of automated scripts or bots, exploitation of software or system errors, fraudulent chargebacks, and offensive or abusive language toward staff or other users. Any attempt to manipulate games, bonuses, or the platform itself will lead to immediate account suspension and potential forfeiture of all funds.
Fair Play and Game Integrity
All games on the platform use certified random-number generators that are regularly audited by independent testing agencies. Outcomes are determined solely by chance and cannot be influenced by the operator. You agree not to interfere with the normal operation of any game or attempt to reverse-engineer the software.
Limitation of Liability
To the maximum extent permitted by law, the operator and its affiliates shall not be liable for any indirect, consequential, or punitive damages arising from your use of the platform. This includes loss of data, loss of profits, or interruption of business. In no event shall our total liability exceed the amount you have paid to us in the preceding twelve months.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in legislation, product features, or operational procedures. The revised version will be posted on this page with the effective date clearly indicated. It remains your responsibility to review the document periodically. Continued use of the platform after changes have been posted constitutes acceptance of the new terms.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws applicable in the jurisdiction where the operator is licensed. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.
Last updated: March 2025